Masters of Digital
Survive and thrive in the business world disrupted by digital. In this podcast, we speak with business leaders, entrepreneurs and subject matter experts who candidly share their personal views, expertise, experiences, and insights on how to navigate the evolving digital landscape. In each episode, our host Ryan Lim and his guests will cover critical issues, effective strategies, disruptive models, in-demand skills, emerging trends, potential pitfalls, new perspectives and all things digital that matter. Armed with an insider’s view, listeners can stay current and navigate their professional careers or digital businesses better. Guests on Masters of Digital include experts with experiences from Citi, Club Med, Credit Suisse, Adecco, University of Cambridge, ANZ, UOB, Tokio Marine, General Assembly, Havas, PHD, MediaCom, and Carro. Masters of Digital is produced by QED Consulting.
Masters of Digital
EP 1: Customer Experience with Alina Rusu
•
QED Consulting
•
Season 1
•
Episode 1
In this episode of Masters of Digital, we chat with Alina Rusu, a Master of Customer Experience, Human Centered Design, and Working Agile. She has over 15 years of professional experience with global brands such as Club Med and Adecco, and has trained companies such as Vodafone and Singapore Changi Airport. Visit http://www.qed.sg/masterclass for details of Alina’s masterclasses or mentoring opportunities. Masters of Digital is produced by QED Consulting.